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Job Hours
Onsite/Remote
FamilyLife
Remote
| Priority Level: |
Critical Need
|
| Team: |
Mobilization
|
U.S. Capacity
Hybrid (Orlando, FL, USA)
| Team: |
Talent X
|
U.S. Capacity
Hybrid (FL, USA)
| Team: |
U.S. LDHR/U.S. Childcare Office
|
Campus Ministry
Hybrid (Office Location)
| Team: |
Missions Operations
|
Campus Ministry
Hybrid (Office Location)
| Team: |
Missions Operations
|
Campus Ministry
Hybrid (Office Location)
| Team: |
Missions Operations
|
This role works with a team to answer inbound calls and meet the needs of the constituent with
excellence.
For this role:
• Know and understand processes and accurately resolve and/or route calls to appropriate
personnel
• • Understand the different databases and how to navigate through them efficiently to best serve
the constituent.
• • Answer calls and requests in a timely manner.
• • Complete data entry tasks as needed.
• • Function as a Live Agent on Chat feature answering questions and concerns.
**For more information**, contact:
Paul Cox
3127-560-9061
pcox@familylife.com
Strategy
Audio
Team
Contact Center
Role Type
Team Member / Individual Contributor
State(s) / Location(s)
Office Location
About FamilyLife
Why we exist
We exist to help families grow together and impact their corner of the world.
How we fulfill that purpose
Our mission is to effectively develop godly families who change the world one home at a time.
What we desire for the world
Our vision is that every home would be a godly home.
About Us
At FamilyLife, we understand there is a gap between our intentions for our families and what we actually experience in life. Too often, our relationships fall short of what we desire.
But this isn’t what we were made for. Instead, we believe God created us to live in a perfect community with Him and each other. We believe God’s word offers insight to bridge the gap — to make our intentions match the reality of our relationships. To that end, we create content and experiences to help families pursue what matters most and grow more fulfilling connections with God, each other, and their communities.