
Priority Level: |
Critical Need
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Team: |
Officers Council which is the President's executive leader team
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Priority Level: |
Critical Need
|
Team: |
Officers Council which is the President's executive leader team
|
The Chief Operating Officer (COO) of FamilyLife will serve as a key member of the Officers Council team, overseeing the Experiences and Sustainability Lead Team and the organization’s daily operations to ensure alignment with its Christ-centered mission and strategic goals. The COO will manage organizational systems, optimize operational efficiency, and foster a culture of excellence and faith-based service. Reporting directly to the CEO/President, the COO will provide strategic and operational leadership across all departments to support the organization’s growth and impact.
Operational Leadership: Oversee day-to-day operations, ensuring systems and processes align with the organization’s mission and strategic objectives. Develop, implement, and monitor operational policies and procedures that promote efficiency and effectiveness across all functions. Collaborate with the Officers Council to translate strategic goals into actionable plans.
Team Management: Lead and mentor E&S department heads, fostering a culture of collaboration, accountability, and spiritual growth. Conduct regular performance evaluations and provide coaching to support professional development. Build a high-performing operational lead team that reflects the organization’s Christian values and commitment to excellence.
Financial Oversight: Partner with the Finance Director to ensure sound financial planning, budgeting, and resource allocation. Monitor operational budgets and provide regular reports to the CEO/President, Board of Directors and Lead Teams on performance metrics and key initiatives.
Program and Project Management: Ensure programs and initiatives are executed efficiently, meeting timelines, budgets, and quality standards. Evaluate program outcomes and adjust strategies to maximize impact.
Strategic Planning and Execution: Contribute to the development and implementation of the organization’s strategic plan. Identify opportunities for innovation and improvement to enhance operational effectiveness. Lead change management initiatives as needed to support organizational growth.
Risk Management and Compliance: Ensure compliance with all legal, regulatory, and ethical standards. Oversee risk management processes to protect the organization’s assets and reputation. Maintain and enhance internal controls and accountability mechanisms.
Faith-Based Integration: Model and promote Christian values in all aspects of the organization’s operations. Encourage spiritual development within the team, including prayer and faith-based guidance as appropriate.
Paul Cox
pcox@familylife.com
317-560-9061
We exist to help families grow together and impact their corner of the world.
Our vision is that every home would be a godly home.
At FamilyLife, we understand there is a gap between our intentions for our families and what we actually experience in life. Too often, our relationships fall short of what we desire.
But this isn’t what we were made for. Instead, we believe God created us to live in a perfect community with Him and each other. We believe God’s word offers insight to bridge the gap — to make our intentions match the reality of our relationships. To that end, we create content and experiences to help families pursue what matters most and grow more fulfilling connections with God, each other, and their communities.